Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated:September 26, 2025

Information We Collect

Personal Information

Name, email address, and contact information when you register or contact us
User credentials and authentication data
Profile information and preferences
Communication records and correspondence

System Data

Student and inmate records (for authorized personnel only)
Educational and health records as required for welfare operations
Administrative data related to homes and institutions
Staff and committee member information

Technical Information

IP addresses and device information
Browser type and operating system
Usage patterns and system logs
Cookies and similar tracking technologies

How We Use Your Information

Primary Purposes

Providing welfare services and educational support
Managing institutional operations and compliance
Facilitating communication between stakeholders
Generating reports and analytics for improvement

Administrative Uses

User authentication and account management
System maintenance and security monitoring
Compliance with regulatory requirements
Quality assurance and service improvement

Information Sharing and Disclosure

Authorized Sharing

With government agencies as required by law
With educational institutions for student welfare
With healthcare providers for medical services
With authorized committee members and officials

We Do Not Share

Personal information with third parties for marketing
Sensitive data without proper authorization
Information that violates privacy rights
Data beyond what is necessary for our services

Data Security and Protection

Security Measures

Encrypted data transmission and storage
Multi-factor authentication for sensitive access
Regular security audits and monitoring
Access controls and user permission management

Data Retention

Personal data retained only as long as necessary
Automatic deletion of expired session data
Secure disposal of outdated records
Compliance with legal retention requirements

Your Privacy Rights

Access and Control

Right to access your personal information
Right to correct inaccurate data
Right to request data deletion (where applicable)
Right to restrict processing of your data

Communication Preferences

Opt-out of non-essential communications
Control notification settings
Manage cookie preferences
Request information about data usage

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, maintain user sessions, and analyze usage patterns. These technologies help us:

Keep you logged in during your session
Remember your preferences and settings
Analyze how our services are used
Improve security and prevent fraud

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any material changes through our platform or via email.

Governing Law: This Privacy Policy is governed by the laws of India and any disputes will be resolved in accordance with Indian jurisdiction.

Compliance: Our data practices comply with applicable Indian data protection laws including the Information Technology Act, 2000 and related rules.